Privacy Policy

Effective Date: 30th July 2026

Welcome to Juniperé & Moss Resort ("we", "our", "us").
Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.junipereandmoss.com/

1. Information We Collect

We may collect the following information when you interact with our website:

Personal Information

• Full name
• Email address
• Phone number
• Booking details
• Special stay preferences or requests
• Any information submitted through contact or booking forms

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring website
• Usage analytics data

2. How We Use Your Information

We use collected information to:

• Process reservations and booking requests
• Respond to inquiries and customer support requests
• Send booking confirmations or service-related communications
• Improve website functionality and user experience
• Personalize services and guest experiences
• Maintain website security
• Comply with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience.

Cookies may be used for:

• Remembering preferences
• Website analytics
• Session management
• Improving website performance

You may disable cookies through your browser settings, though some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary, including:

• Booking service providers
• Payment processors
• Website hosting providers
• Analytics services
• Legal authorities when required by law

5. Data Security

We implement reasonable technical and administrative measures to protect your personal data.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Booking & Payment Information

If payments are processed through third-party payment gateways, we do not store your complete payment card details.

Payment processing is handled securely by authorized providers.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain data processing
• Withdraw consent where applicable

To exercise these rights, contact us.

9. Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

11. Contact Information

For privacy-related inquiries:

Juniperé & Moss Resort
Email: bookings@junipereandmoss.com
Phone: +91 74711 13155
Address: Juniperé & Moss Resort, Near HP Petrol Pump, Kopal, Bhopal, Madhya Pradesh – 462044